Frequently Asked Questions
Products
Le Rivage offers a wide range of facial treatments formulated with red algae and natural ingredients. Our products are suitable for all skin types and address specific concerns such as hydration, anti-aging, skin imperfections, and acne.
Red algae are rich in nutrients, antioxidants, and vitamins, which give them many benefits for the skin. They stimulate collagen production, improve skin elasticity, deeply moisturize, and protect against free radicals.
Yes, our products are formulated with gentle, non-irritating ingredients, making them ideal for sensitive skin. They are also dermatologically tested to ensure their safety.
Our products are available on our website https://lerivageparis.com, as well as at select authorized pharmacies. You can find a list of our retailers on our website.
Red algae
We use a variety of red algae carefully selected for their unique beneficial properties. Our red algae are cultivated in a sustainable and responsible manner, with respect for the environment.
Yes, red algae is a powerful anti-aging ingredient that stimulates the production of collagen and elastin, improving skin firmness and reducing the appearance of wrinkles and fine lines.
Yes, red algae has purifying and astringent properties that help regulate sebum production, unclog pores, and reduce inflammation. That’s why it’s ideal for oily skin prone to breakouts.
Yes, red algae is a gentle ingredient that is well tolerated by all skin types, even the most sensitive ones.
Yes, red algae is an ingredient that is 99.5% natural and contains no animal-derived products. Therefore, it is perfectly suitable for people who follow a vegan lifestyle.
Orders and Deliveries
We ship to all countries in the European Union.
Shipping is free in France, Belgium, Spain, and Portugal on orders of €55 or more. Shipping is free on orders of €100 or more in Italy, Germany, the Netherlands, Austria, Luxembourg, and Hungary.
Delivery times vary depending on your country of residence. On average, orders are delivered within 3 to 5 business days after the order is placed.
Yes, you will receive a shipping confirmation email with a tracking link so you can check the status of your package.
If you are not satisfied with your order, you may return it within 14 days of receipt for a full refund.
Payment and Returns
- Credit/debit card (Visa, Mastercard, Carte Bleue, American Express)
- Card machine (at trade shows, exhibitions, or pop-up stores)
- Paypal
- Shipping is free in mainland France on orders of €50 or more.
- For orders under €50, shipping costs €6.90.
- Orders are shipped within 24 business hours.
- Delivery within mainland France usually takes 2 to 4 business days.
- You have 14 days to return a product that you are not satisfied with.
- Products must be returned in their original packaging, unopened and unused.
- You are responsible for the return shipping costs.
A confirmation email will be sent with a tracking link as soon as your order is shipped.
Origin, certifications, and commitment
- Yes, all of our products are formulated with at least 95% naturally derived ingredients.
- We prioritize organic ingredients and those sourced from sustainable agriculture.
- Our products are free of parabens, silicones, synthetic fragrances, and other ingredients that are harmful to health and the environment.
- Yes, our products are certified vegan and made in France.
- These certifications guarantee the natural quality of our products and our compliance with environmental standards.
- Yes, all of our products are manufactured in France, in the southern part of the country.
- We are proud to support local production and celebrate French craftsmanship.
- Yes, all of our products are vegan.
- We do not test our products on animals, and we do not sell them in countries where animal testing is required.
- We are committed to minimizing our environmental impact by using recyclable and recycled packaging, reducing our water and energy consumption, and prioritizing sustainable transportation methods.
- We also support organizations working to protect the environment and preserve biodiversity.